Software

The widespread adoption of smartphones has turned to cyberbully into the most common online danger. The victims of online harassment…

An intelligent call center solution offers many features to benefit its users, but often people fail to take benefit of all amazing…

Call centers are in existence for many years. The call centers use different call center software solutions to run their day to day…

Interactive Voice Response (IVR) solution is a complete system when used with a traditional or VoIP telephony solution to attend…

Call center solution has been used in the industry for many years by call centers. Now, it is used in companies as well. The latest…

Web conferencing is one of the majorly used conferencing solutions. It is specifically designed for professionals and businesses to…

With the increasing trend of remote workers, whether you run a call center or a contact center or telemarketing business or some…

Call center solutions are developed to empower call centers. There are many features that benefit the call centers to streamline…

Call center solutions come with a wide array of features. Check in this article top must have features in your call center software…

There are innumerable articles out there where we found a debate or deep discussion whether React or Angular is the better decision…