Explore the newest technologies, expert coding practices, and innovative ideas shaping the future of digital development.
Amongst millions of mobile apps on the app stores, the ones with soothing mobile usability and a great UI/UX design have much higher chances of becoming successful. To make the app stand out from the crowd, the app developers must…
Whether one runs an outbound campaign to acquire new leads or runs an inbound campaign to provide support to the customers, in any case, it is necessary that agents are well trained and skilled. This article shares some must have…
The term Softswitch is the grouping of the words software and switchboard. VoIP Softswitch is the backbone of the VoIP system. It connects calls with one line then onto the next, crosswise over telecom system, or Internet connection. Basically, it…
PC dialer is a SIP softphone of computers and laptops. It can be helpful to almost everyone. This article shares more details about the PC dialer and its benefits for companies and individual consultants. VoIP technologies have benefited many professionals…
Who we are? CodeBind Technologies has been certified by ISO 9001:2015 company, is a new developing and supporting the venture company across the world through designing and developing the websites, and application development in different platforms The objective point of…
First Contact Resolution (FCR) is resolving the issue or need of the customer in the first call or chat session itself. It is a key aspect of any company providing the call center solution. It is a metric to measure…
Digital marketing has been on the rise for quite some time now but still hasn’t ended the ever long traditional approach VS digital approach argument. To find out more about the benefits of digital marketing, continue reading. Marketing has been…
In modern times, VoIP technology is most commonly used in all spheres of life. Even if you are not aware of what a mobile SIP dialer app is or how it looks like, chances are you have already used one…
It is almost that time of the year where high school students will be done with their final exam and graduate. This time also brings a lot of worry about career choice and more especially finding scholarships for college or…
The call center solution comes with many features and intelligent call center software comes with even more features. If one uses its features strategically, then he/she can increase the performance, productivity, and revenues in the call center. Call center solutions…
